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CoogsCARE

CoogsCARE

CoogsCARE Toolkit

Immediate Support

Emergency Situations

If a student exhibits behavior that you feel indicates immediate danger to self or others, contact the university police department (UHPD)

Call: 911 or UHPD direct: 713-743-3333

Need Support Now?

If you are assisting a student who is struggling or in crisis, help is available.

Call CAPS crisis support 24/7 at 713-743-5454, or for the National Suicide and Crisis Lifeline call or text 988.

For URGENT situations during drop-in hours, please accompany the student to CAPS (Health 2, room 2005), 10 a.m. to 4 p.m. Monday through Friday

Concern & Referral

Refer a Student for Support

Submit an incident report to refer a student for support:

Submit Incident Report

The Dean of Students office reviews reports to determine appropriate action. The Care Team, led by the Dean of Students, may be involved to assess reported concerns and develop a comprehensive plan to help guide and support students and the UH community. Depending on the amount of information disclosed, the University's ability to investigate and respond to the report may be limited.

Harassment Based On Protected Class & Title IX/Sexual Misconduct
(including stalking, dating violence & assault)

Equal Opportunity Services (EOS)

  • 713-743-8835 | eos@uh.edu
  • Services and Consultation Available for Students, Staff and Faculty
  • Mandatory Reporting: uh.edu/eos-forms - Title IX Coordinator

Fraud & Non-compliance Hotline Reporting

Consultation

Consultation Resources

Mental Health & General Consultation
Counseling and Psychological Services (CAPS)*
713-743-5454 | caps@uh.edu
Counseling Services

Student Health Center*
713-743-5151 | Student Health Center
Medical, Labs, Pharmacy, and Psychiatry

A.D. Bruce Religion Center*
713-743-5050 | adbrc@uh.edu
Religious and Spiritual Activities

Sexual Misconduct Support Services*
832-842-9472 | smss@uh.edu
Confidential Support Services for Sexual Misconduct

Graduate Student Support
Graduate School Ombudsperson
gradombuds@uh.edu

Employee Behavior
Human Resources (HR)
713-743-3988 | Human Resources
Benefits, Compensation, and Compliance

University Ombudsperson
ombudsperson@uh.edu
Workplace Questions and Concerns

The campus resources marked with (*) above provide Confidential Resource Employees who receive information under circumstances that are confidential or privileged by law. Students and employees may ask to speak with a Confidential Resource Employee for confidential advising, counseling, healthcare or pastoral services.

More Support

Who Can Help How They Can Help
Justin Dart, Jr. Student Accessibility Center
713-743-5400 | JDCenter@central.uh.edu		 Accommodations for disabilities
LAUNCH
713-743-5411 | launch@uh.edu		 Tutoring & academic workshops
Center for Advocacy & Community
713-743-5558 | csac@cougarnet.uh.edu		 Food pantry & community building
Center for Student Empowerment
713-743-6032 | uhlcse@central.uh.edu		 Case management & mentoring
Center for Student Involvement
832-842-6245 | csi@uh.edu		 Student groups & student leadership
Undergraduate Academic Affairs
713-743-9110 | uaa@central.uh.edu		 Academic issues & emergency withdrawals
Student Housing & Residential Life
713-743-6000 | housing@uh.edu		 Residential student support & wellbeing
UH Wellness 
713-743-5430 | wellness@central.uh.edu		 Wholistic health education
International Student & Scholar Services Office
713-743-5065 | issshlp@central.uh.edu		 International student support
Scholarships & Financial Aid Office
713-743-1010 x 5 | sfa@central.uh.edu		 Financial aid options
Veteran Services
832-842-5490 | vets@uh.edu		 Support services for veterans

Recognize Concerns

  • Disheveled student appearance
  • Tardiness or excessive absences
  • Repetitive excuses
  • Classroom disruptions
  • Recurrence of addressed concerns
  • Sudden or extreme changes in behavior
  • Disclosure of suicidal/homicidal thoughts
  • Disclosure of sexual assault, harassment, dating violence, domestic violence, or stalking (Must be reported to the EOS Title IX Coordinator)

What To Do

  • Act: Talk to the student in private and allow plenty of time, and communicate care for the student’s well-being.
  • Report/consult: Review the previous sections to determine how and where to report and/or obtain consultation.

Start The Conversation

  • “I’ve noticed______. Tell me about how things are going.”
  • After a trauma disclosure: “That sounds very difficult. Are you safe? At school? At home?”
    • If not, connect with safety support resources (i.e. EOS, UHPD).
    • Connect with counseling or medical support.

Close The Conversation

  • Show You Care.
  • “Thank you so much for sharing this with me, I am going to connect you with the right office(s) to get you help.”
  • “Do you feel like you know your next steps and who to contact?”