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Conrad N. Hilton College of Global Hospitality Leadership

Students

Grade Appeal Process

For students wishing to formally appeal a grade received in a class from the College of Global Hospitality Leadership (GHL), the following is the process and procedures:

  1. Per University of Houston policy, grade appeals must be made within 90 days after posting of the grade.
  2. Student must first meet directly with the instructor of the course. If the grade dispute is not resolved during this meeting, student moves on to steps 3-5.
  3. Complete a General Petition form:
    1. Check box # 17 (Other).
    2. In the “Explanation of Request” write, “formally appealing my final grade received in GHL XXXX-xxxxx during the (Fall, Spring, or Summer, and year) semester.”
    3. Sign and date the petition.
  4. Attach a formal letter explaining why the student is disputing the grade; please include a detailed explanation.
  5. Attach the letter to the petition and submit to Director of Undergraduate Academic Services in the GHL Office of Academic Services.
  6. Director of Undergraduate Academic Services determines if petition qualifies for a grade appeal (meets university and college requirements). If so, Director of Undergraduate Academic Services will forward to GHL Associate Dean for Academic Affairs.
  7. If Associate Dean for Academic Affairs determines there is merit to the petition they will meet with faculty member to discuss, and if needed, will meet with the student.
  8. Associate Dean for Academic Affairs will make final college decision regarding grade appeal.
  9. If decision is to adjust grade, Associate Dean for Academic Affairs will direct faculty member to initiate grade change. In absence of faculty member, Associate Dean for Academic Affairs will direct Director of Undergraduate Academic Services to initiate grade change.
  10. If petition is denied student may appeal directly to the University of Houston Senior Vice President for Academic Affairs.
  11. Copies of petition with signatures by Director of Undergraduate Academic Services and Associate Dean for Academic Affairs will be provided to the student, the student’s file, and the University of Houston Registrar’s Office.